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Unlike other outsourcing BPOs, which are structured toward large call centers and entry-level customer service workers, our focus is to provide you with high-end placements, ideal for headquarter environments. Our technology-enabled, consultative, and relationship-centric approach enables us to pinpoint the top 5% of talent in the industry.
The professionals we recruit have built their careers in top multinational corporations with operations in the Philippines. This ensures not only world-class competence but also a cultural fit that aligns with your company’s values.
Leveraging the latest technologies and leading recruitment platforms, we build a diverse pool of prospective candidates, primarily from LinkedIn, JobStreet, Indeed, and Glassdoor.
Our relentless pursuit of excellence extends to encouraging employees to submit referrals through enticing incentive programs, fostering an environment of innovation and business expansion.
We invest time in meticulously reviewing profiles and engaging with our candidates directly, forging meaningful relationships.
Our candidate screening is conducted entirely online, while still ensuring that the process is accurate and thorough for you. Video interviews are a core component in our process, involving not only our dedicated recruitment team but also client representatives to ensure transparency.
DDI Behavioral Assessments
Online questionnaires and presentations
Customized recruitment requirements
Drug tests and criminal background screening
We offer a comprehensive strategic business model built on sophisticated services that deliver value, drive innovation, reduce risk, and create a competitive advantage.
Our fee structures and terms are designed to offer a balance of value and quality. Our services are executed by seasoned professional recruiters in the Philippines.
As seasoned entrepreneurs, we are in a unique position to fully understand your requirements. Our consultative approach helps you evaluate your outsourcing needs, down to how and where to outsource your headquarter roles internationally. We offer support throughout the whole process, ensuring that your staff augmentation or re-organization is successful.
We stand by your side, ready to address your inquiries, questions, and concerns. Our support is just a message or call away, operating in the Mountain Standard Time (MST) zone.
We recruit largely from the Philippines, known to be Asia’s leading BPO hub and the second-largest BPO destination. Over the last decade, the number of higher-education graduates in the Philippines has risen, averaging a 6% annual growth rate.
The Philippines’ literacy rate highlights its well-educated graduates.
The Philippine BPO industry is at the top of service delivery quality, based the Average Satisfaction Rating on Customer Satisfaction Surveys (CSAT) across the globe.
Several colleges and universities in the Philippines are in the Top 1,000 of QS World University Rankings.
of the population can communicate in English, as the country is one of the largest English-speaking countries in the world.
The Philippines has a strong affinity to the North American market due to its deep historical and cultural connection. As a result, Filipino professionals are preferred by major buyers, especially because of their friendly and hospitable work ethic.
English is one of the Philippines’ official languages, as it is used in its educational system and on most official documents. A neutral accent complements this language proficiency in both written and verbal communication. This helps in ensuring communication between our talents and clients is seamless.
The Philippines ranks among the top 100 in the Global Happiness Index with an overall score of 5.63, which, from a business perspective, means working with a highly motivated, energized, and engaged team.
For over two decades, the Philippine IT-BPO industry has successfully been serving international clientele. Despite time zone differences, Filipino professionals have seamlessly adapted to working in various global business hours, a testament to their dedication and work ethic.
Working remotely has shown Philippine ingenuity, competency, discipline, and self-reliance by improving and maintaining the productivity and quality for global businesses.
Many Filipino professionals are highly trained and are familiar with international best practices. Excluding India and China, the Philippines is the most prominent destination in Tholons’ Top 100 list where a total of nine cities were shortlisted as the Global Top 100 IT-BPM Destinations. This shows the Philippines’ status as an ideal hub for business growth and economic prosperity.
The Philippines is an ideal and strategic location for offshoring services, since outsourcing is a key growth-driver for the country’s economy. The Philippine government ensures that the country remains competitive in the global market through various departments and laws.
The Department of Information and Communications Technology (ICT), established in 2015, plans, develops, and promotes the development agenda for information and communication technology. In line with International Data Privacy Standards, the government has enacted the Data Security Act to safeguard sensitive data from possible threats.
The IT-BPO sector is also a key sector prioritized by the country’s Bureau of Investments. Their joint efforts have led to recorded revenues of upwards of $26 billion and headcounts of 1.3 million in 2019.
We prioritize the safety of your data and information. We’ve invested in IT equipment, software, and cloud management protocols to avoid possible internal or external security threats to your sensitive data. These include, but are not limited to cybersecurity for remote staff, including training and education for encrypted communication, phishing protection, VPN firewall infrastructures, anti-virus software, home router security, and cybersecurity via cloud management.
Denver, Colorado
Medellín, Colombia
Manila, Philippines
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